Terms and Conditions

Wippet Terms and Conditions 

Effective Date: 10/11/2024

Welcome to Wippet. By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully before using our Website. If you do not agree to these Terms, do not use the Website.

These Terms govern your use of Wippet's products, services, and content offered on this Website. We reserve the right to update or change these Terms at any time, and such changes will be effective immediately upon posting on this page.

1. Acceptance of Terms

By using the Website, making a purchase, or engaging in any activity related to the Website, you agree to abide by these Terms and our Privacy Policy, which can also be found on the website.

2. Use of the Website

  • Eligibility: You must be at least 18 years old to make a purchase from our Website. If you are under 18, you may only use this Website under the supervision of a parent or legal guardian.

  • Account Responsibility: To access certain features or services (e.g., order history, wish lists), you may need to create an account. You agree to provide accurate, current, and complete information and to keep your account secure. You are responsible for any activity that occurs under your account.

  • Prohibited Activities: You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to:

    • Violating any laws or regulations.
    • Infringing on any intellectual property rights.
    • Engaging in fraudulent or harmful activities.
    • Posting or transmitting harmful content (e.g. viruses, malware).

3. Product Information and Availability

  • Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content on the Website are completely accurate, current, or error-free.

  • Product Availability: Availability of products is subject to change without notice. We reserve the right to limit the quantity of products that can be purchased and to discontinue products at our discretion.

  • Pricing: All prices are listed in AUD (unless otherwise stated). We reserve the right to change prices at any time. In the event of a pricing error, we reserve the right to cancel or modify any orders affected by the error.

4. Orders and Payment

  • Order Acceptance: After you place an order, you will receive an email confirmation. However, this does not guarantee the acceptance of your order. We reserve the right to refuse or cancel an order at any time due to product availability, pricing errors, or other issues.

  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and other secure payment options. By submitting your payment information, you represent that you are authorized to use the payment method and that you authorize us to charge the amount of your order to that method.

  • Taxes and Shipping: Applicable taxes and shipping fees will be calculated and added at checkout.

5. Shipping and Delivery

Please refer to our Shipping Information page for detailed information on shipping rates, delivery times, and shipping policies. While we strive to meet delivery estimates, we are not responsible for delays caused by third-party carriers, customs, or other unforeseen circumstances.

6. Returns and Exchanges

Our Return Policy outlines the conditions under which you may return or exchange products. You may return items within 30 days of receipt for a full refund or exchange, provided the items are in a new, unused condition and there is a valid reason for the return.  A valid reason is determined by Wippet staff and aligns with our Refund Policy.

7. Intellectual Property

  • Ownership: All content on the Website, including text, images, logos, graphics, designs, trademarks, and product descriptions, is the property of Wippet or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works from any content on the Website without our express written permission.

8. User-Generated Content

If you submit any content to the Website, such as reviews, comments, or feedback, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, and distribute that content for any purpose. You also represent that you have the right to submit such content and that it does not infringe on the rights of others.

9. Privacy and Data Protection

Your use of the Website is governed by our Privacy Policy. By using the Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Wippet and its affiliates, partners, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, products, or services. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

11. Indemnification

You agree to indemnify, defend, and hold harmless Wippet, its affiliates, employees, agents, and partners from any claims, losses, liabilities, expenses, and damages arising out of your use of the Website, violation of these Terms, or infringement of any rights of a third party.

12. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Wippet. We are not responsible for the content, privacy policies, or practices of these third-party sites. You access them at your own risk.

13. Governing Law and Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website will be resolved through binding arbitration in Australia, except where prohibited by law.

14. Changes to Terms and Conditions

We may update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use the Website after changes are made, you agree to be bound by the revised Terms.